Professional Effectiveness
Building, Rebuilding, and Sustaining Trust
Earning and Offering Trust at Work
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Earning and Offering Trust at Work
Lesson Objectives
Earning and Offering Trust at Work
- discover the key concepts covered in this course
- identify characteristics of trust
- recognize the impact trust has in the workplace
- Knowledge Check: Reviewing Your Trust Factor Identification Skills
- recognize best practices to demonstrate trustworthiness at work
- identify strategies to help maintain trust while collaborating
- recognize methods of rebuilding broken trust
- Knowledge Check: Assessing Your Trust-building Skills
- reflect on what you have learned
Overview/Description
"Who can I trust around here?" This is a more common workplace question than most of us might like to admit. Building relationships and trust within professional networks is done like a mason building a wall – one stone at a time. Trust is a core ingredient in positive relationships. Without it, the mason's wall takes on a whole new analogy – a barrier, with no gate for entry.
In this course, you'll explore trust – what makes you and others trustworthy, how to demonstrate trustworthiness through your own professional accountability, and how to fix a trust deficit after trust has been broken.
Target
Prerequisites: none