Professional Effectiveness
Building, Rebuilding, and Sustaining Trust
Earning and Offering Trust at Work

Earning and Offering Trust at Work

Course Number:
bs_ape06_a01_enus
Lesson Objectives

Earning and Offering Trust at Work

  • discover the key concepts covered in this course
  • identify characteristics of trust
  • recognize the impact trust has in the workplace
  • Knowledge Check: Reviewing Your Trust Factor Identification Skills
  • recognize best practices to demonstrate trustworthiness at work
  • identify strategies to help maintain trust while collaborating
  • recognize methods of rebuilding broken trust
  • Knowledge Check: Assessing Your Trust-building Skills
  • reflect on what you have learned

Overview/Description

"Who can I trust around here?" This is a more common workplace question than most of us might like to admit. Building relationships and trust within professional networks is done like a mason building a wall – one stone at a time. Trust is a core ingredient in positive relationships. Without it, the mason's wall takes on a whole new analogy – a barrier, with no gate for entry.

In this course, you'll explore trust – what makes you and others trustworthy, how to demonstrate trustworthiness through your own professional accountability, and how to fix a trust deficit after trust has been broken.



Target

Prerequisites: none

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